This privacy policy explains what personal data we collect when you use the online shop www.partrestart.com, what we use it for, who we share it with and what rights you have. We process data in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Lithuania.
Data controller
Part restart, MB, company code 307796599
Registered address: Sodybų g. 26, Aukštelkės k., LT-80181 Šiaulių r.
Tel. +370 687 97226
You can send questions about personal data via the contact form.
What data we collect
- Order data: first name, last name, email address, phone number, delivery address, ordered products, order amount and payment method.
- Company data (if you buy on behalf of a company): company name, company code, VAT code and invoice email address.
- Account data (if you create an account): login details, order history, saved addresses and wishlist.
- Enquiry data: the message, email address and attached files sent via the contact form.
- Subscription and notification data: your email address if you subscribe to the newsletter or ask to be notified when a product is back in stock.
- Reviews: the product review and rating you write.
- Technical data: IP address, browser type and strictly necessary cookie information required for the website to work securely.
We do not receive or store payment card or online banking login details — payments are processed by the payment service provider.
What we use data for
| Purpose | Legal basis | Retention period |
|---|---|---|
| Accepting, fulfilling and delivering orders, contacting you about an order | Performance of a contract | 10 years from the order |
| Invoicing and accounting | Legal obligation | 10 years, as required by accounting laws |
| Returns, warranty service and handling of complaints | Performance of a contract, legal obligation | The warranty period and 10 years after it |
| Account administration | Performance of a contract | While the account is active; when it is deleted, data not related to orders is erased |
| Replying to enquiries | Legitimate interest | 1 year after the enquiry is resolved |
| Newsletter and back-in-stock notifications | Consent | Until you withdraw consent or the notification is sent |
| Publishing product reviews | Consent | While the review is published or until you ask for it to be removed |
| Website operation and security | Legitimate interest | No longer than 12 months |
When the retention period ends, data is deleted or anonymised.
Who we share data with
We share data only to the extent necessary for the stated purposes:
- The parcel delivery provider (UAB „DPD Lietuva“) — first name, last name, phone number, delivery address or selected parcel locker;
- The payment service provider (Paysera LT, UAB) — information needed to make the payment;
- Website hosting, email and IT service providers, who process data only on our instructions;
- Accounting service providers;
- Public authorities, where required by law.
We do not sell personal data or share it with third parties for marketing purposes. We process data in the European Union; if a service provider were to process it outside the European Economic Area, this would be done with the safeguards provided for in the GDPR, such as the standard contractual clauses approved by the European Commission.
Cookies
The website uses only strictly necessary cookies: they make the shopping cart, sign-in, order placement and language selection work. These cookies do not require consent. We do not use analytics or marketing cookies; if we use them in the future, we will ask for your consent first.
You can delete or block cookies in your browser settings, but some website features may then stop working.
Your rights
You have the right to:
- access your personal data and receive a copy of it;
- request the correction of inaccurate or incomplete data;
- request the erasure of data when there is no longer a basis for processing it;
- request the restriction of processing;
- receive the data you provided in a structured format and transfer it to another controller;
- object to the processing of data on the basis of legitimate interest;
- withdraw your consent at any time (for example, unsubscribe from the newsletter by clicking the link in the email). Withdrawing consent does not affect processing carried out before the withdrawal.
To exercise your rights, contact us via the contact form or by phone at +370 687 97226. We will reply within one month. Before acting on a request, we may ask you to confirm your identity.
If you believe your data is being processed unlawfully, you can lodge a complaint with the State Data Protection Inspectorate (L. Sapiegos g. 17, LT-10312 Vilnius, vdai.lrv.lt). However, we invite you to contact us first — we will try to resolve the issue quickly.
Data security
We apply organisational and technical measures to protect data from unauthorised access, loss or alteration: the connection to the website is encrypted (HTTPS), and access to data is granted only to employees and service providers who need it.
Changes to this policy
We may update this privacy policy, for example when laws or our services change. The latest version is always published on this page.
Last updated on 20 October 2026.